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FREQUENTLY ASKED QUESTIONS

Woman moving into her climate-controlled storage unit at Climatrol Self Storage in Lake Charles, LA, carrying a box.

You've got questions? We've got answers. If there's an answer you need that isn't listed, let us know on our contact us page and we'll get back to you as soon as we can.

What size unit should I rent?

That depends on what you're storing. Try out our Storage Size Calculator to get a good estimate of the space you'll need.

Why do I get sent to a UHaul page when I try to rent a unit?

Our software program is powered by UHaul. It's a tried and tested program that we've found provides a good experience for our customers. UHaul is a valued partner, but we're still owned and operated by AK Storage Centers.

Can I rent my unit or pay my bills online?

Yes! You can always call the office or stop by, but you can do pretty much everything online. You can rent a unit, check availability, and even setup autopay.

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